We are defined by our comprehensive and widely respected technical support, and are proud of the reputation this achieved for us. This is supported and maintained by our experienced ingredients buyers, long standing supply chain relationships and technical teams in both our London and Essex locations, which inspire confidence in our customer base.
The Technical team approve, monitor and audit our worldwide network of suppliers, ensure customer requirements are met, standards are adhered to and work closely with regulatory and certification bodies.
We are actively involved with trade associations and regulatory bodies ensuring that we are always aware of emerging issues. We are also members of Campden BRI and have their technical support teams available to enhance the service we provide customers.
All of our organic lines are Soil Association certified (licenses P1422 & DA22530). We are a registered Fairtrade operator (FLO ID 4010) and are audited annually for Soil Association, Fairtrade Foundation and BRC accreditation of our manufacturing facility.
If you require any assistance from our technical team, including product specifications, please contact us by email.